Principal Program Manager

Last updated 16 hours ago
Location:Redmond, Washington
Job Type:Full Time

Commerce and Ecosystem team at Microsoft is developing some of Microsoft’s largest scale, most business-critical cloud services. These services have a huge global footprint of over 240 markets and process millions of transactions daily, with loads growing rapidly as Microsoft moves to a fully cloud-powered services and devices company. That platform powers all of Microsoft’s key businesses – Azure, Office 365, XBOX, Windows App Store to name just a few. The platform also powers the licensing business for millions of customers, enterprises and companies, large and small, enabling them to use Microsoft software and services across cloud, on-premises, and hybrid scenarios. Whether renting a movie or buying a game on Xbox LIVE, purchasing an app on a Windows, signing up for an Office 365 subscription or paying for Azure services, you are using the Commerce Platform.

As a central organization with a C+E wide charter, Commerce Reliability Engineering (CRE) is uniquely positioned to deliver platforms, products, and practices that drive reliability, security, compliance, and efficiency improvements across C+E commerce platform. We are leveraging cutting edge tech including Kubernetes, Containers, Redis, and the latest Microsoft Azure Cloud technologies, while closely collaborating with Azure technology teams. Program Managers on the CRE team partner with hundreds of services teams and dozens of Azure technology teams daily to build industry best Commerce services infrastructure on top of Azure platform.


We are looking for a Principal Program Manager who has customer-first mindset, passion for cloud technologies and experience for creating and managing shared engineering systems, services, and processes. Must have hands-on skills, the agility to work on a broad range of features, the ability to traverse fluidly from details to strategy, the commitment to be a great partner to teams across the organization and company, and the desire to transform the way we engineer our products and services. This role will require cross-group collaboration and a demonstrated ability to influence across a large organization and its organizational hierarchy.


  • The Commerce Mesh framework Program Management
  • Proven experience with cloud services and technologies including compute, storage, caching, monitoring and telemetry solutions.
  • 5+ years demonstrated experience in Program Management roles.
  • BA or BS degree in Computer Science (or equivalent work experience)
  • Excellent communication skills, including the ability to write concise and accurate technical documentation and communicate technical ideas
  • Collaboration skills with demonstrated ability to lead and influence across matrixed organizations
  • Ability to work independently and in a team setting

- Proven experience with shipping services on Azure compute technologies like Azure Kubernetes, Azure App Services and Azure Functions

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.