Service Engineer II

Last updated 4 days ago
Location:Redmond, Washington
Job Type:Full Time

The vision of the Azure Production Infrastructure Engineering group is to make it easy for everyone to create, consume, and manage planetary-scale, reliable cloud production services and infrastructure to achieve more. As a team, we bring together significant and complementary capabilities with tooling, infrastructure, monitoring and insights in new ways to increase our perspective. Our diversity of knowledge and experience comes together for the benefit of our users, our colleagues, our business, and ourselves.

Have you ever wanted to be part of a strong, fun loving SRE team which takes pride in its work in delighting its customers?

Have you ever dreamed that you would have an opportunity to re-invent the way people explore big data?

Reinventing Big-Data Engine is happening NOW in Azure Data Explorer team (Kusto).

The team started as a small incubation 5 year ago and has already made a big impact within Microsoft. Today, we are running a very large-scale cloud service (over 75K nodes), provide log analytics for hundreds of teams across all Microsoft divisions as well as external world customers.

We are looking for strong and motivated SRE to help us continue driving the Azure Data Explorer revolution and make it THE technology for log search and text analytics across all Microsoft as well as providing value to our external customers.


As an SRE in Kusto your primary responsibilities will be:

Live Site Management – Almost all Microsoft come to rely on Azure Data Explorer (Kusto) for keeping their business running. This fuel a lot of passion in our team to keep the systems working at high availability and performance. As an SRE you will be part of a global team driving huge scale live sites 24X7 and is passionate to deliver the best service within Microsoft as well as to external customers

Customer Focus – Microsoft core value is Customer First. We in Kusto take pride in that and bring unwavering customer focus and support to help our customers utilize, embedded and build deep solutions on top of Kusto tailored to their needs.

Automation – As Kusto scale is huge and is expected to keep growing rapidly, we are committed to deliver automation and tooling to improve our live site management and adhere to scale without scale methodology.

Evaluate and contribute to product, service design and architecture, help shape Site Reliability Engineering strategies, review specifications, design and improve upon core processes

Identify system problems and recommend monitoring solutions & automation to improve processing efficiency and stability.

Provide engineering design across different workloads including incident & problem management, change management, security, and compliance.


2-4+ years of scripting and programming experience (preferably .NET, PowerShell, Python, C#)

Excellent troubleshooting skills are a must to be successful in this role.

Deep understanding of cloud services is a big plus (preferably Azure)

Working knowledge of Database as well as Big Data systems is a plus

Out of the box, quick and agile thinking to adapt to fast pace and changing environment

Deep knowledge of system design & architecture, and running of complex, large scale online services

Ability to work as part an on-call rotation is a must

Ability to contribute to multiple projects/demands simultaneously


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.