CMDB Librarian

Last updated 6 days ago
Location:New Albany, Ohio

Discover. A brighter future.

With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description

Responsible for program management and coordination of configuration management database projects, infrastructure audits, and new feature development. Manages audits by identifying, recording, and addressing issues related to asset and configuration management. Controls the receipt, identification, storage, and withdrawal of all supported configuration items

Manages configuration management projects. Implements new hardware and software technology.

Maintains model libraries for all configuration items. Ensures data integrity within hardware and software components.

Performs audits of hardware and configuration items. Monitors and manages exceptions to policies.

Assist with responding to tickets in the team incident and change queues.

Maintains, monitors, and authors team communication sites to keep documentation and training information available.

Minimum Qualifications

Bacherlors degree in Information Technology

2 years of Project Management, ServiceNow Administration, ServiceNow Discovery, ServiceNow Configuration Management, ServiceNow Asset Management, or related experience.

In lieu of degree, 4 years of Project Management, ServiceNow Administration, ServiceNow Discovery, ServiceNow Configuration

Preferred Qualifications

4 years of Project Management, ServiceNow Administration, ServiceNow Discovery, ServiceNow Configuration Management, ServiceNow Asset Management, or related experience.

Agile Scrum/PMP; or related certification

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.