Group Product Manager, Developer Experience

Last updated an hour ago
Location:San Francisco, California
Job Type:Full Time

Position description

There are millions of websites, mobile apps, and API services in the world. A large percentage of these apps require users to register, log in, etc. Okta wants to be the foundation upon which all these apps are built.

Our goal is to become the most used authentication and authorization service for developers worldwide.

To do this, we need your help!

Creating a good developer experience is key to our vision. When a developer visits Okta's documentation or signs up for our developer trial, we want it to be intuitive and straightforward to add Okta to their application. That starts with great documentation, a clear on-boarding process, and good SDKs for popular languages/frameworks… and grows from there!

We're looking for a Group Product Manager to own the end-to-end experience for developers. That means everything from the first touchpoints a developer has on developer.okta.com, to developer on-boarding, to successful testing and deployment of their first application. We're seeking someone who feels empathy for the developer persona and advocates for great developer experience. Come join a team building the future of digital identity!

Job duties and responsibilities

Deliver a great developer experience

  • Work with your engineering team to build SDKs and tools that are useful for developers
  • Collaborate closely with our UX and technical writing teams to deliver world-class documentation
  • Continuously improve the developer onboarding experience
  • Collaborate with other PMs as an advocate for great developer documentation, and to build developer-friendly features across the whole organization

Develop, research, and advocate for a developer-oriented strategy

  • Talk to developers and customers to understand their pain points
  • Define a product strategy and roadmap incorporating tooling, resources, documentation, and UI to deliver on developer success
  • Closely track industry trends and adapt your strategy accordingly

Drive product improvements with data

  • Define and gather metrics that help identify friction, measure success, and drive fast iteration loops
  • Work with the data analytics team to automate reporting of developer metrics

Minimum Knowledge, Skills, and Abilities

Required:

  • You take ownership of your product area because you care deeply about its success
  • You seek out feedback from your users because you are focused on their success
  • You want to get hands-on to understand the existing developer experience and identify opportunities to improve it
  • You hold yourself to the highest ethical standards and want to work at a company that does the same
  • You have excellent communication skills (presentation, verbal, and written) and like the challenge of helping people have "lightbulb" or "aha" moments
  • Experience writing documentation and building tools for developers
  • 7+ years of product management or related developer experience
  • Bachelor’s degree

Preferred:

  • A degree in a technical or engineering field, or coding experience
  • Familiarity with Identity and Access Management protocols (SAML, OAuth 2.0)

Okta is an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration regardless of race, gender, religion, gender identity, sexual orientation, disability, age, or veteran status.

#Ll-GM1

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.