|Job Type:||Full Time|
We live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses enables our customers to thrive in the digital world. Our technical sales professionals are the essential link between the potential of what's possible and build trusted advisor relationships with customers, partners ecosystem, and technology vendors.
Do you want to work on a meaningful and impactful project and make a difference? Are you willing to learn from others and open to new ideas? Do you want to support others to succeed and operate in a highly collaborative and global environment? If this sounds like you, Microsoft would like to invite you to come join us as you are, where you can find more than just a job. Read on to learn more about opportunities and apply online!
Applications to these opportunities are considered for all available MBA sales intern roles including the ones described below. To be considered for an internship, you need to be enrolled as full-time MBA student.
Account Technology Strategist
Account Technology Strategists (ATS) are our enterprise customer's chief architects. Acting as a chief architect offers a high profile, customer-facing role that is the primary technical face and orchestration point for enterprise customers. Successful ATS' have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies.
As an ATS you must relish the opportunity to build and maintain trusted advisor relationships with technical leads at some of America's largest organizations including CIOs, CTOs, Enterprise Architects, and IT Directors.
You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well scoped to achieve sustainable business results.
ATS's champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts. The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.
Customer Success Manager
The Customer Success Manager (CSM) role will enable our customers to realize business value from their investment and make our customers passionate advocates of Microsoft. The CSM will collaboratively drive change management and adoption activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing workloads, and identify opportunities in their accounts. The CSM is also a key part of our customer facing sales teams and will be called on frequently to leverage their deep knowledge of CRM or ERP to support sales growth.
This is an exciting role that will drive usage and consumption of customer owned workloads that will create bonds with our Enterprise customers and will fuel customer success, retention, growth, renewal and inoculate us against the competition. Your work will be focused on helping our customers achieve more by clearly defining business outcomes to build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed. You will drive adoption at your customer by creating end-user excitement. You will build, maintain, and leverage strong relationships with Business Decision Makers (BDMs) within each customer to influence adoption. You will also represent the technical "Voice of the Customer" within Microsoft to inform and influence engineering, and document business-value driven customer success stories and shared practices.
- Currently pursuing an MBA degree with at least one semester/quarter remaining after internship
- Bachelor's or master’s degree in computer science, math, or related field
- Demonstrated analytical and problem-solving skills
- Excellent communication skills and superior customer-service oriented skills desired
- Passion for technology and working with customers
- Strong balance of both business and technical skills
- Excellent verbal and written communication,
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.