Principal SW Engineering Manager

Last updated 15 hours ago
Location:Redmond, Washington
Job Type:Full Time

At Microsoft, our cloud services' infrastructure supports more than 1 billion customers and 20 million businesses around the world every day. We opened our first data center in 1989 and since then we have invested over $15 billion in our cloud infrastructure to support the growing customer demand for our cloud services. Do you want to be at the center of the next largest IT industry? Are you looking to enhance your expertise and grow within a dynamic team of world-leading cloud professionals? If so, then you are looking in the right place!

The Cloud Hardware Experience Engineering Team within Azure Cloud Hardware Infrastructure Engineering group is responsible for providing and servicing the hardware that powers our datacenters, improving customer experience, and manage the hardware quality of Microsoft Azure. We are looking for a passionate Principal SW Engineering Manager with exceptional knowledge of services and hands-on experience with building and maintaining scalable infrastructures. You will be working with the latest technologies that go into building a hyperscale cloud services.


  • Ensure that the customer experience through HW is maintained and/or improved by developing management infrastructure services, diagnostics, and telemetry services
  • Lead and build a world class services development team
  • Develop and deliver software features and services that measures and improves the quality of Azure Hardware that exceeds customer expectations
  • Identify and fix or drive for fixes addressing systemic issue
  • Collaborate with hardware architects to determine end to end verifications
  • Solve problems relating to mission critical services and build automation to prevent problem recurrence


Required Qualifications:

  • Bachelor’s required in Electrical Engineering, Computer Science, or another related field
  • 10+ years of Software Engineering Experience
  • 5+ years of management experience leading a high-performance engineering team that delivers results and impact
  • Deep understanding of modern server architectures, including datacenter operations and workflows

Preferred Qualifications:

  • Engineering experience in development of firmware against key performance metrics. Creating test plans and deploying on quality
  • Capable of technical deep dives into service design, operating systems, networking and storage
  • Passion for customer experience and learning world class techniques and tools
  • Individual effectiveness skills such as discipline, time management, decision making, planning and organizing work, summarizing results through technical reports (ADO, MS Office) are highly desired
  • Self-driven, self-motivated individual, must be able work independently as well as collaboratively in a team environment and across the team of engineers
  • Must be able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment
  • Knowledge and working experience in data mining, statistics, mathematics is a plus

Microsoft is a highly innovative company that collaborates across disciplines to produce cutting edge cloud technology that changes our world. The Cloud Server Infrastructure (CSI) team in Microsoft’s Azure C+E division is responsible for delivering server infrastructure for Microsoft’s online services. The hardware for operating these services (over 200 and counting), comprises of hundreds of thousands of servers spread globally and applications that reach hundreds of millions of users every day. Our customer-base is growing rapidly, our infrastructure investments are multiplying, and the size of our global infrastructure is increasing by the day - along with the scale of our challenges. Learn more about our team and projects here Azure Hardware Infrastructure


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.