Business Operations Associate

Last updated 6 days ago
Location:Redmond, Washington
Job Type:Full Time

The Business Operations Associate reports to the Senior Business Manager of the Research at Redmond Lab in the Technology & Research (T&R) organization and will be a part of the business team that supports over 500 team members. The business team is dedicated to the delivery of outstanding business and operational support to the lab’s people, operations, partners and the Interns, Visiting or Consulting Researchers they host. We have a strong team and we thrive and grow through teamwork, accountability and trust. As part of the business team, the Business Operations Associate will manage the end to end procurement process for hardware, software and services.

In this role, you will manage non-standard procurement of research-related goods & services, in addition to standard purchasing, such as PO creation, one-time payment processing, you will be the escalation point to work with Finance and Procurement partners to ensure budget and policy adherence. You will also review and approve employee travel and expense reports as the proxy to our Director and Deputy Director. You will act as the subject matter expert, a resource to communicate, educate, and ensure consistency in all aspects of procurement.

You’ll be a vital, trusted member of this tight-knit team, an exemplar of cultural alignment and the highest professional standards. You will manage confidential information without exception. Because our business shifts throughout the year, you will need to be comfortable with a changing environment, providing grounding for the team. You will also need to be a strategic thinker, helping us stay prepared for our future needs.



Manage the Procurement needs for our organization which includes:

o Opening PO's for Hardware, Software, Software as a Service and Services.

o Managing service contracts for equipment.

o Owning Managed Service Agreements.

o Purchasing with corporate AMEX when appropriate.

o Processing Single Payment Requests.

o Asset entry, tracking and retirement.

o Ownership and management of our shared resources.

o Contract negotiation, change management and document archival.

o Ensure policy adherence for all purchasing and educating others on policy changes.

o Ensure budget accuracy through training and oversight of correct account code and CC/IO usage.

o Review and Approve expense reports as proxy for Leadership.

o Partner closely with Procurement on any work blocking issues.

o Onboard suppliers and manage the external relationships.




1+ years of Procurement, Business Management, Program Management or Finance experience

1+ year experience with Microsoft productivity software, in particular Outlook, Excel, OneNote, Teams and SharePoint


Bachelor’s degree or higher.

Experience with nonstandard purchasing across a diverse range of categories related to research activity (licensing for regulated activities, biological matter, chemicals, one of a kind items and "weirdware".

Solid understanding of the procurement process and corporate policies.

Proficiency with Microsoft internal tools including MyOrder, MSExpense2, MSInvoice and LCEweb.

Strong written and verbal communication skills are essential.

Strong planning, organizational, time management and problem-solving skills with strong attention to detail.

Ability to multi-task, meet deadlines and work independently.

Proactive and strong collaborator; drive and initiative with a positive and professional approach.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.