Senior Content Developer

Last updated 4 days ago
Location:Redmond, Washington
Job Type:Full Time

Now more than ever, Microsoft has a unique opportunity to help students and job seekers from all over the world rapidly gain new skills and to help employers upskill their workforces. Microsoft’s Learn Content organization is looking for a Senior Content Developer who will scale our contributor model by guiding others on the successful development of high-quality online learning solutions. You will play a critical role ensuring customers get the skills they need to realize the full potential of Microsoft technology, in particular: Azure’s offerings across Cloud Applications & Infrastructure, Data & AI, and Security.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. The Content & Learning (C&L) organization within the Cloud + AI division plays a critical role in this mission by providing free technical documentation and learning experiences to individuals around the world, helping people learn, adopt, and use Microsoft technologies to achieve their goals. Within C&L, the Learn Content organization is responsible for building trust with customers with relevant, high quality, engaging content on Microsoft Learn.

Microsoft Learn (https://docs.microsoft.com/en-us/learn/) is where we reach millions of customers at a critical moment in their digital transformation: when they are trying to gain a new skill. Microsoft Learn launched only two years ago but today we have over a thousand training modules and comprehensive learning paths for over a dozen highly technical industry roles such as Azure Developer and Solutions Architect. We offer online, technical micro-training on over 80 Microsoft products and services, in 17 languages, authored by dozens of teams across Microsoft.

Strong candidates will have broad and rich knowledge of Microsoft’s cloud technologies and industry trends. The best candidates will be able to work closely with subject matter experts new to developing learning solutions and influence them with effective guidance. You will need to be able to dive deep, simplify for others, and communicate effectively with all levels of employee. Ideal candidates have experience with technical content and instructional design.

Your role:

The role is Senior Content Developer but your focus will be taking your expertise for developing learning content to scale our Learn contributors by guiding others to develop high quality online learning solutions. You will use your experience with the processes for developing learning and through individual and group working sessions support the authoring of the learning content by others.

Do you have a passion for guiding others to successful outcomes? Do you want to be part of the team that develops high quality and free online learning for Microsoft's Cloud & AI products? You will be joining a fast-paced and diverse team who support Cloud Advocates and others as they develop training content for Microsoft’s highly rated training portal.

Responsibilities

Responsibilities include:

  • Create and maintain self-guided Azure-focused learning content that includes interactive exercises that run in Azure cloud shell and/or on the Azure portal
  • Guide others on the development of online learning solutions
  • Report on the success of content developed per your guidance
  • Work across the Author Experience team to continuously improve the process and guidance used to support Learn authors

Qualifications

Preferred Qualifications:

  • Demonstrated broad knowledge of Azure technology
  • GitHub experience
  • Markdown experience
  • Organizational skills
  • Networking skills
  • Excellent verbal and written communication skills
  • Able to simplify for others and focus new Learn authors on important process and content criteria
  • Experience coaching others to successful outcomes

Required Qualifications

  • 5+ years working in matrixed organizations in the tech sector developing online learning solutions
  • BA degree in relevant studies or equivalent work experience (such as learning and development, business management, or engineering).

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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.