Sr. Consultant - US Delivery Center Tech Lead -CTJ

Last updated 26 days ago
Location:Irving, Texas
Job Type:Full Time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Federal

Microsoft Federal delivers a single unified organization centered around our customer: All critical customer functions are brought under the same organizational umbrella. Bringing together the breadth and depth in our space with a razor sharp focus on serving the U.S. Government. Our federal customers expectations of how to contract, interact, and partner with us are changing, and they need to evolve at the pace of the private sector. Launching a nimble, empowered organization with comprehensive resources allows us to work hand in hand with our customers to accelerate their technology innovation, whether through R&D or through direct contracting.

Microsoft Federal serves the U.S. Government (USG), allowing Microsoft to support the growing government business. The organization supports the capabilities and requirements to service USG through direct sales, contracting, and billing with the USG. Microsoft Federal entity will meet obligations of manage contracts with the USG through six business teams and three enablement teams.

We are committed to empowering our teams, building upon our strategic investments, and delivering the technology to achieve federal missions. As our federal customers pursue their work, from defending the nation, to serving its citizens in challenging times, they look to Microsoft to help them innovate, and they expect end-to-end engagement tailored to their needs.

Microsoft has been committed to and continues to heavily invest in supporting our Federal Government. Microsoft Federal offers our full spectrum of products and services, including hardware, software, online products, and consulting and services.

Join us and be one who helps to empower the US government! That’s incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact.

Within Microsoft Federal Services, the U.S. Delivery Center, (USDC) Center of Excellence, (COE) in Las Colinas, TX is responsible for the remote delivery of services offerings for our U.S. Federal customers. Our goal is to drive high Customer satisfaction for all deliveries, with a cross-functional team of Consultants supporting cloud adoption across M365, Azure and D365 and specific to the Government cloud environments.

We are looking for a Senior Consultant to join our USDC Modern Work (MW) COE team in the functional capacity of a Technical Lead.

Responsibilities

The core responsibilities of a Senior Consultant (Senior Technical Lead) include:

  • Collaborate across the USDC with all Senior Tech Leads to accelerate USDC usage through Federalized offering development and new customer solutions.
  • Provide technical leadership across the MW Center of Excellence
  • Develop training plans to ramp USDC Consultants onto offerings and solutions delivered by the USDC team.
  • Prepare communication plans and key message content that align to client culture and business rhythm.
  • Oversee projects and programs as assigned to drive USDC adoption and success metrics.
  • Maintain and expand technical depth within our MW technical capability - solution areas

Qualifications

Required Expertise:

  • Bachelor's degree or equivalent work experience.
  • At least 10 years of professional experience required in one or more primary MW technical areas:
    • Messaging (Exchange)
    • Communication (Skype, Teams)
  • Business management within consulting, organizational change, program management, and related field expertise.
  • Demonstrated track record of effective communication with technical and business leaders at all levels within large enterprises.
  • Excellent communication skills, strong organizational skills and attention to detail are essential.

Preferred:

  • Experience with Federal Customers, their processes and use of technologies.
  • Architect Development Program and/or TLDP / STLP program participants or individuals experienced with business development, account growth, delivery planning.
  • At least 10 years of professional experience preferred in one or more secondary MW technical areas:
    • Collaboration (SharePoint, Teams, OneDrive)
    • Endpoint Management/Deployment (SCCM, Intune, MDM/MAM)
    • Application Management/Deployment (Win10, Office ProPlus)
  • Experience with a diverse set of industries is a plus.

The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

The successful candidate must have an active U.S. Government Top Secret Security Clearance.     Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.