Principal Program Manager

Last updated one month ago
Location:Atlanta, Georgia, Redmond, Washington
Job Type:Full Time

What We Do:

We build OneDrive for consumers, schools, and businesses. We create experiences to access your files and collaborate safely and securely across Windows, Mac, web, mobile, and 3rd parties. OneDrive serves hundreds of millions of users and is one of the largest cloud services in the world.

We build SharePoint. SharePoint is the world’s most successful content management solution. It is the foundation of the modern intranet and powers content services and collaboration across Office 365, which serves hundreds of millions of users around the globe.

Our Culture:

We are a diverse team of program managers and data scientists. We offer experiences from building consumer mobile features to developer experiences to large scale distributed systems. We are data informed and hypothesis driven and measure our outcomes to prove we deliver value to customers. We partner closely with a talented and senior set of engineers, designers, and researchers. Most of our team is local to Redmond, Washington. We also work with peers in Europe & Asia. We all contribute directly to OneDrive & SharePoint.

Part of building a successful team is having an inclusive workplace where all people and ideas are welcome. To this end, we’ve created local mentoring rings and communities where we can learn from each other and grow. We focus on having inclusive meetings that foster useful dialog. We’ve instituted a #noscreens policy during meetings to help. Transparency is also core to our culture. We leverage internal & external tools to get feedback, celebrate the work of our peers, and drive local and industry level changes. Additionally, we believe strongly in providing new opportunities for talent mobility & experimentation in your job with other parts of the team and company.

Lastly, we focus on, and have a track record of, delivering strong business results with key metrics to track our successes and failures. We like to have fun, celebrate our wins, and learn from our mistakes.


The Work:

Our operational intelligence team is responsible for empowering OneDrive and SharePoint to use best-in-class product health instrumentation, monitoring, and alerting. We are relentless in ensuring our product health monitoring is robust and mature in order to meet the expectations of our customers around the globe. The team operates against a massively distributed service which generates millions of requests per second and has ingressed several exabytes of customer generated content. The work in this space bleeds into the broader Azure ecosystem that our customers use and rely upon too.

We’re looking for a talented program manager who is passionate about improving and maintaining the health and scale of our services. You’ll help define the vision and strategy for this space. You’ll partner closely with engineering, security teams, internal teams, and external companies to protect our customers and improve their experience. You’ll work at cloud-scale with real-time monitoring systems across more than 1,000 engineers. Additionally, you will have the opportunity to share your work with the broader community through blog posts, speaking at conferences, and cross-team exercises.


Required Qualifications

  • 5+ years of software experience with cloud platforms

Preferred Qualification

  • A track-record of owning technical and architectural decisions for a software or hardware product
  • The ability to lead across disciplines, collaborate, and influence your peers
  • The ability to empathize, listen, and obsess over our customers, external and internal

We recognize that talent comes in many forms. If you think you’ve got what it takes, we want to hear from you!

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.