Whiskey Experience Team – Operations Team Member-1

Last updated 5 days ago
Location:Louisville, Kentucky
Job Type:Full Time

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A career at Brown-Forman is just like a good bottle of bourbon: unique and refined, with a bit of a kick. Making our products from barrel to bottle requires detailed planning along each step. Just like bourbon production, our employees work in many different aspects to create the best possible product. This way, our customers can enjoy the world-class brands we promise to deliver. Here’s the kicker - we, too, get to enjoy this process, just one of the sweet benefits of leading the market with the world’s favorite whiskey. Whether in the ground, in the store, or in the office, we hand pick all of our ingredients in order to be proud of what we achieve.

The Whiskey Experience Team Member works as part of a highly collaborative, high-performing team to ensure daily equipment operation in the areas of distilling, processing, bottling, and coopering. With a zero-loss mindset, our team members focus on producing high quality, on-time and cost-efficient products in a safe environment. Team members will be trained in all areas of the operation and will assist in the development and on-going monitoring of quality and productivity key performance indicators. In addition, team members will contribute toward an overall engaging guest experience in the course of performing daily operations.



  • Promote accident prevention by adhering to all safety guidelines and standards, actively participating in all required training, identifying, communicating and eliminating potential hazards and maintaining consistent communication with Health & Safety Manager and EHS Committee.

  • Adhere to all PPE guidelines, including wearing steel toed/slip resistant safety shoes, hearing protection, safety glasses and gloves (as required).


  • Contribute to a team environment, providing support to other areas of the operation as needed and adapting to change in a positive and professional manner.

  • Communicate in a professional and respectful manner at all times to all colleagues, contractors and guests

  • Demonstrate strong relationship building skills.

  • Actively seek diverse points of view to help make decisions, solve problems and contribute toward an inclusive work environment.

  • Effectively and professionally work with people from a wide range of backgrounds/skills.


  • Collaborate with quality control team lead to ensure adherence to quality standards, collecting and recording all quality data as required.

  • Clean and maintain all work areas and all pieces of equipment daily following cGMPs.

  • Perform regularly scheduled housekeeping and sanitation responsibilities.

  • Participate in monthly quality department audits.


  • Operates all equipment used in bottling, coopering, processing and distilling operations and effectively communicates with visitors to answer questions and showcase the craftsmanship and authenticity of Old Forester in a positive, engaging style.

  • Bottling: Operates all equipment on the bottling line as well as prepares and inspects filled whiskey bottles for packing and shipping. Will use instruments such as hydrometers, thermometers, density meters, spectrophotometers, and turbidity meters.

  • Cooperage: Operates and maintains equipment for barrel raising, toasting, charring, heading, hooping, testing, and filling barrels.

  • Distillery: Monitors fermentation process to verify that proper temperatures, times, and proper sequences are maintained and makes all needed adjustments to operate the distillation column each day.

  • Processing: Operates and maintains equipment to re-gauge, filter, and verify proof of whiskey in an efficient and timely manner preparatory to analysis and adjusts whiskey to meet ISO standards and BATF regulations. Operates reverse osmosis water purification system, chiller, pumps, compressors, heat exchangers and boilers. Will use instruments such as hydrometers, thermometers, density meters, spectrophotometers, and turbidity meters. Will load and unload bulk whiskey for shipments and complete related SAP transactions.

  • All areas: Monitors water supplies to assure adequate supply for needed production and fire protection. Maintains logs and records for procedures, raw materials, and product.

Must Requirements:

  • High school diploma or GED and previous experience in an operations role or manufacturing environment.

  • Highly proficient in communicating with impact and influence.

  • Experience working within a high performing work team i.e. working in an environment where there is a shared understanding and accountability of the vision, goals and metrics which in turn promotes teamwork and collaboration to accomplish tasks/results.

  • Basic computer knowledge and ability to learn to operate computerized equipment and systems.

  • Must have good eye/hand coordination and manual dexterity in order to manipulate cartons, bottles, stickers, labels and other production supplies.

  • Strong attention to detail with ability to complete records and reports accurately.

  • Able to calibrate, read and operate a variety of complex lab instruments and gauges.

  • Able to enter data and generate reports using a computer.

  • Full body mobility and the ability to move about in a production environment to include: Bending, squatting, stooping, pushing, pulling, climbing and twisting on a regular basis.

  • Lifting and carrying from the ground to waist height up to 50 pounds and pushing/pulling up to 80 pounds on a regular basis .

  • Demonstrated ability to effectively interact and engage with consumers.

  • Must be able to work any shift, weekends, holidays and/or overtime as required.

Preferred Requirements:

  • Previous distilling experience.

  • Experience with autonomous maintenance and equipment troubleshooting.

  • SAP systems knowledge.

  • Understanding of TTB compliance and regulations.

  • Experience with TPM tools and success running Continuous Improvement teams.

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