Digital Specialist

Last updated 24 days ago
Location:Irving, Texas
Job Type:Full Time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.


The Small, Medium, and Corporate (SMC) team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. You will help our managed customers (SMC-Corporate) across industries, company sizes and territories to identify their needs and opportunities. One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas like Modern Work, Business Applications, Applications and Infrastructure, and Data and AI. The SMC-Corporate team has different roles that work together in an orchestrated manner and are located in our Digital Sales centers and local subsidiaries.

The Solution Specialist role is focused on working with Microsoft’s account teams to identify and drive opportunities in targeted workloads. As the Modern Work  Specialist, you will be responsible for working with Customer Business Decision Makers to understand their unique business needs with a focus on to Microsoft 365 suites, Surface and E5 by helping customers consolidate vendors and save costs; Drive Acquisition & Grow Usage by transitioning on-premises customers to Microsoft 365 enabling to work remote securely, grow usage of Teams & Identity to establish customer health across Microsoft 365 and drive Seats & Devices and expand our M365 and Device footprint with existing customers.

You will be on point to orchestrate an extensive v-team covering multiple areas including Remote Work, Security & Compliance, Teamwork, Insights, Surface and Phone System to architect a solution that will empower their employees and drive their business and work in a team, enabling the customers through digital transformation by leveraging the Modern Work of Microsoft 365 and Surface. 

Responsibilities

  • Be the Microsoft 365 sales leader and expert for your assigned set of accounts
  • Hunt new Modern Work (remote work, security, compliance, teamwork, insights, meeting and calling) opportunities by identifying and engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of M365 platform  
  • Own and drive new revenue growth for Microsoft M365 solutions (with a focus on Security, Compliance and Teams Voice)  and Surface within assigned accounts by setting and achieving monthly sales forecasts. 
  • Drive customer intent and demonstrate solution value with envisioning workshops, and demonstrate economic value of our M365 solutions 
  • Drive Surface penetration in managed accounts in coordination with Surface sales specialist 
  • Deliver customer business transformation and success through accelerated adoption and usage resulting in customer references that can be leveraged in future sales engagements. 
  • Compete proactively to win new business and share through differentiated customer business value, evaluating customer alternatives and refining competitive strategy   
  • Identify customer business and technology challenges and bring them to agreement on the business value of modern work solutions - including detailed relevant BDM, ITDM & Industry use cases, solution briefings and demos, and financial analysis such as Total Cost of Ownership, Cost
  • Take Out & Return on Investment 
  • Own opportunities from qualification to close by orchestrating an extensive virtual team consisting of technical and partner roles across an extensive portfolio of products, escalating issues for internal business and technical teams, and negotiating final proposals. 
  • Understand competitor solutions and products and drive compete messaging to increase our
  • Modern Work penetration
  • Effectively turn prospects and qualified leads into opportunities and revenue pipeline by qualifying opportunities and selling with Microsoft partners

Qualifications

Required

  • 4+ years of technology related sales or business development experience, particularly cloud computing and management

Preferred

  • Bachelor's Degree or equivalent work experience required .4-year degree preferred.
  • Additional training in sales, business or marketing preferred.
  • Experience working within a technical sales environment preferred.
  • Ability to solve customer problems through cloud technologies and expertise in selling to senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
  • Exhibits outstanding operational excellence - including monthly/quarterly forecasting, building healthy pipeline, CRM entry and hygiene, opportunity management and virtual team orchestration
  • Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills. 
  • Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
  • Experience driving new sales and customers using innovative approaches, leveraging joint partnership events, social selling (Linkedln) and networking.
  • MS-900 M365 Fundamentals Certified or prepared to attain certification within 3 months.
  • Experience in M365 platform and Modern Work (remote work security, compliance, teamwork, insights, meeting and calling) preferred.
  • Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
  • Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams through influence

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.