Digital Specialist - Modern Work

Last updated 20 days ago
Location:Irving, Texas
Job Type:Full Time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.


The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. Located in either a Digital Sales center, or a local subsidiary, you will help our managed customers across industries, company sizes and territories to identify their needs and opportunities. One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas for Modern Work.


The profound workplace shift that has taken place has created a need for talent development and reskilling to meet current and future demands. We live in a global, connected, and ever-changing world where people are our most important and needed natural resource. We must prepare them to be successful today and to create future leaders. Microsoft is a learning company and education remains a core priority for Microsoft and to help us respond to market trends, education digital transformation opportunities and ready students for a changing workforce come and join a team that is empowering every student on the planet to achieve more.

Responsibilities

  • Expanding strategic education customer relationships to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes while leading a virtual internal and external team aligned to key audiences across K-12 including but not limited to education system leader, school/institution leader, faculty, instructional technologists, educators, and professional development partners
  • Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft's unique value proposition for education
  • Delivering Education Transformation Framework narrative and leveraging to deepen transformation engagements with customers in local market
  • Developing account engagement, consumption strategies and customer training (Professional Development) plans to support best practices and capacity building that:
    Drive student and educator usage by focusing on strategic workloads in Office 365 (Forms, Teams, OneNote)
  • Grow usage of integrated learning solutions on the Microsoft platform (Office 365, School Data Sync, Teams, Edge, Dynamics 365)
  • Grow and protect Windows 10 device share, by creating demand for experiences specific to Windows, including new device activations (Surface or OEM)
  • Establishing Microsoft as a leader in education transformation and future ready skills championing Microsoft’s mission to empower every student by supporting education future-ready skills focus across the spectrum of our audience engagements, from high level conversations on skills/employability with leaders, to getting students excited about computer science, and empowering students to graduate with industry recognized skills
  • Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance
  • Continuously nurturing and expanding your sales, industry, technology and competitive knowledge and capabilities
  • Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings

Qualifications

Experiences Required: Education, Key Experiences, Skills and Knowledge:

  • Strong solution sales background, with 5+ years of technology-related experience, with experience in immersive and inclusive learning experiences, Online Productivity tools, Windows, mobility and devices
  • The expertise and ability to explain key end-user solutions and technical architectures aligned to a customer maturity framework/path in Windows 10 Pro and Education, Office 365 clients and Modern Classroom deployment tools such as Identity with Azure Active Directory Premium (AAD P1), Intune (MDM and MAM) and Teams with School Data Sync (SDS) set-up. And looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience.
  • Ability to learn quickly, adapt and master new concepts and technologies to be able to impact their adoption and usage
  • Possess executive maturity, presence and experience in building trust with education business decision makers articulating and demonstrating Microsoft and partner solution value propositions, with specific emphasis on solutions related to immersive and inclusive learning experiences.
  • Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, with an understanding of competitive technologies to address competitive threats and navigate complex customer environments
  • Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
  • Bachelor’s degree or equivalent work experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.