Senior Program Manager

Last updated 17 days ago
Location:Redmond, Washington
Job Type:Full Time

What We Do

We build OneDrive applications and M365 files experiences for consumers, schools, and businesses. We create experiences to access your files and collaborate safely and securely across Windows, Mac, web, mobile, and 3rd parties. OneDrive serves hundreds of millions of users and is one of the leading cloud services in the world.

Our Culture

We are a diverse team of program managers. We offer opportunities from building customer facing features to large scale technical engineering / distributed systems. We are data informed and hypothesis driven and measure our outcomes to prove value created for our customers. We partner closely with a talented set of data analysts, engineers, designers, and researchers. Much of our team is local to Redmond, Washington and we also work with peers in Europe & Asia. We all contribute directly to OneDrive & SharePoint.

Part of building a successful team is having an inclusive workplace where all people and ideas are welcome. To this end, we’ve created a Culture Club to provide organizational support to grassroots initiatives that focus on various aspects of our culture. We’ve created local mentoring rings and communities where we can learn from each other and grow. We focus on having inclusive meetings that foster useful dialog. We have a PM site dedicated to the work of creating a strong, inclusive culture – a safe place to do our best work! Transparency is also core to our culture. We leverage internal & external tools like TINYPulse to get feedback, celebrate the work of our peers, and drive local and industry level changes. We publish news on a regular basis outlining the product impact of our team. Additionally, we believe strongly in providing new opportunities for talent mobility & experimentation in your job with other parts of the team and company.

Lastly, we focus on, and have a track record of, delivering strong business results with objectives and key results to track our successes and failures. We like to have fun, celebrate our wins, and learn from our mistakes.

Responsibilities

The FILE Web and Namespace team is responsible for delivering a world-class experience for OneDrive consumer & commercial web experiences and SharePoint document libraries. We are accountable to deliver customer and business success by winning fans, building loyalty, and creating subscribers. We focus our investments across generating customer delight through new feature value, product craftmanship to create highly performant, easy to use, and reliable experiences, deep M365 product integrations and partnerships, and driving our key funnels to convert newly acquired users to healthy customers and paid subscribers.

We’re looking for a talented program manager with a passion for building product, deep customer obsession, the ability to forge strong cross-org partnerships to achieve common aspirations, a desire to drive for progress using data-driven methodology and validation through experimentation, and a drive to make our customers and our business successful. You’ll build solutions that bring together user experience, data insights, services, and system thinking to solve hard product challenges. This is a highly collaborative role with emphasis on partnership across PM, Engineering, Design, Research, Data Science, and Marketing to deliver impact together.

Qualifications

  • 4 or more years of experience as a Program or Product manager, Software Engineer, Designer, or related discipline
  • BS in Computer Science (or related field)
  • Experience launching successful products or features
  • The ability to lead across disciplines, collaborate, and influence your peers
  • The ability to empathize, listen, and obsess over customers

We recognize that talent comes in many forms. If you think you’ve got what it takes, we want to hear from you!

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.