Senior Program Manager

Last updated 5 days ago
Location:Redmond, Washington
Job Type:Full Time

We are building the future of human-computer interaction at the scale of Windows. If you want to help build the most used software experiences in the OS and refine them so that the next generation of Windows devices unlock the creative and productive potential of customers, come talk to us! The Windows Core Experiences team builds the core interaction experiences in Windows – these range from iconic UI like Start & Taskbar to the touch, voice, and pen+ink interaction models. We’re looking for a collaborative data-driven & customer-obsessed Senior PM with a history of delivering great end-to-end experiences, and a passion for innovation in human-computer interaction. Join our team and help define and deliver the next generation of Windows and the future of how humans experience computing.

Responsibilities

As part of the team, you will be rebuilding and modernizing parts of the Windows UX, conducting user research to understand users’ needs and test whether your solutions fulfill those needs. You will then use that data along with telemetry-sourced insights to partner with our Design and Engineering teams to define, refine and deliver a world-class experience. To achieve our goals at the scale of Windows, you will need to collaborate and partner with teams across Microsoft to build support for proposed solution. That ability to manage relationships across the company, build convincing data-backed business cases, and drive processes for transparency & accountability across teams will all be important to success in this role.

We are looking for someone who will work with design, research, and prototypers to envision how people will interact with Windows devices in the future. A willingness to dive deep into market and user data to inform investments and prioritization is essential. The ideal candidate must have strong customer empathy and UX skills, and a proactive attitude towards diving into a problem space, identifying and articulating user and business needs, and generating solutions. We need someone with a proven ability to deal with ambiguity and drive for clarity, as well as refined story-telling skills to bring innovative ideas to life when sharing vision for prototyped features.

Qualifications

Required qualifications:

  • BA/BS degree in Computer Science or related technical equivalent
  • 5+ years of program/product management experience

Preferred qualifications:

  • Experience doing ground-up user research and talking to customers about their needs, in addition to testing whether solutions effectively fulfill those needs
  • Experience with open-ended projects, creating plans for approaching new problems, responding to feedback, and driving the team through an iterative process for innovation
  • Demonstrated success driving strategic partner engagements and delivering on complex projects
  • Passion for HCI and input, helping users interact with technology in natural ways

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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