Field Service Technician V

Last updated 3 days ago
Location:Tucson, Arizona
Job Type:Full Time


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

We are seeking a Field Service Technician to support our customers in the Southwest. This individual will provide hands on training of our products and partner with our Sales Organization on driving growth opportunities. This individual will report to our Manager of Field Service Technicians and will be a remote based role. The ideal location for this candidate is the Houston, TX area.

Responsibilities

  • Conduct hands-on training with line crews, splicers, electricians, and electrical superintendents in both the industrial and utility markets on all TE - Energy Division products. Raychem/AMPACT/Raysulate.
  • Provide job site installation support for proper installation of TE's products, conduct training and certifications at industrial and utility plants.
  • Conduct training seminars and support Trade Shows.
  • Support trade shows, develop a strong rapport with utility personnel and electrical contractors and be an Underground/Overhead product consultant for them.
  • Analyze simple product failures and prepare failure reports.
  • Conduct onsite installation of Medium Voltage Raychem products.
  • Provide feedback and ideas regarding product design, product improvements, and competitive products. Suggesting PII improvements and revisions.
  • When in the field, this individual will always look for and be aware of other application opportunities and provide feedback to Area Sales Managers and Product Management.
  • Conduct new product demonstrations and training.
What your background should look like:
  • 8 or more years of experience in the Electrical Field (Lineman, Splicer, Etc.)
  • Excellent communication skills (verbal, written, spoken).
  • Ability to work as a team player.
  • Strong customer focus and willingness to assist in all aspects of their business.
  • High energy and enthusiasm.
  • Analytical and structured thinking with an ability to understand customers request.
  • Working knowledge of Microsoft Office, Word, Excel, Calendar, Power Point.
Competencies
Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity is a $13 billion global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With nearly 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.