|Job Type:||Full Time|
Are you an experienced Program Manager looking for a new opportunity in the everchanging security space? Are you passionate about making a difference in the security of customers? If you are, come join the growing Microsoft 365 Defender business on our mission to change customer security for the better. We have built a diverse team of experts utilizing our trillions of signals and many years of combined experience to deliver an integrated experience protecting customers. This opportunity combines engineering, research, and communications aspect to be a customer advocate, represent the voice of the business, spot emerging issues, and untangle technical problems. Step into a dynamic environment with the customer and security and become an authoritative voice in our journey.
Who we are:
We are the Security and Compliance (S+C) team; we are committed to defending Microsoft customers from cyber-attacks as well as providing sophisticated tooling for securing enterprise data. Our mission is to help protect customers with truly innovative proactive protection, advise customers on emerging trends, and engage in valuable partnerships.
As the research organization within S+C, it’s our job to stay one step ahead of malicious adversaries and predict the threats of the future. We work with partners across Microsoft to innovate new approaches for detecting and tracking threats, attacker techniques, their tools and infrastructure.
We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We are motivated every day to empower others to do and achieve more through our technology and innovation. Together we make a difference for all of our customers, from end-users to Fortune 50 enterprises.
Our team has people from a wide variety of backgrounds, previous work histories, and life experiences, and we are eager to maintain and grow that diversity. Our diversity of backgrounds and experiences enables us to create innovate solutions for our customers. Our culture is collaborative and customer focused.
What we build:
We build innovative security and data compliance products. Our security products are brought together in the Microsoft 365 Defender suite. You can see some of our recent announcements and ambitions here. Defender enables Microsoft’s enterprise customers to detect, investigate, understand, and respond to advanced threats on their networks via a combination of behavioral sensors, cloud security analytics, and threat intelligence. As the research team, our insights and detections are what feed the protections across that suite.
How you can help:
Bring your passion for customer experience, organization and delivery skills of program management, a keen eye to spot patterns, and a concise communication style to help us complete the customer experience as they use our products. Listening, understanding, and talking are all part of this role.
You will be part of an organization with decades of experiences across the breadth of Microsoft offerings. We learn and train together to get the best outcome for the customers. At times you will be a crucial role in dynamic escalations or incidents. You will be asked to drive clarity both in technical detail and in message with our larger organization. This role often interacts across the organization from individual contributors to executives. Likewise, on the customer side you will engage from written responses to calls with customer C-suite executives. You will help identify threats in the landscape to deliver timely insights to customers through our threat intelligence systems.
- 2+ years of professional experience demonstrating strong program management skills to organize information, break down complex problems, and work effectively in situations involving uncertainty
- A strong record of accomplishment of delivering results despite ambiguity, attention to detail, and the ability to collaborate across a large organization, influencing many functions and teams
- Experience in security research, incident response, or customer engagement
Preferred skillsets or experiences:
This list is not requirements, but rather items that will help with a quicker ramp up in the role.
- A desire to learn, grown, and drive change
- Excellent communication skills with an eye for detail and the ability to articulate business needs in cross-group and partner scenarios
- Familiarity with software security, malware, and/or threat intelligence
- Strong interpersonal awareness
- A solid understanding of Microsoft organizations, technologies and products, especially as they relate to security, will ensure a quick start
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.