Sr. Business Operations & Communications Manager

Last updated 4 days ago
Location:Redmond, Washington
Job Type:Full Time

The Experiences + Devices (E+D) Executive Management Office is looking to fill a key role focusing on communications and community engagement. E+D is an engineering organization that works closely together to enable the Microsoft mission to deliver products, services, and devices that people, and organizations trust and love in all aspects of their lives at work, home and at school.

As part of the E+D executive office, it will be essential to uphold the team’s philosophy to operate with the highest level of confidentiality, integrity, inclusivity, and trust. This role will orchestrate across many stakeholders for core deliverables and requires an individual who is a great team player, a self-starter, strategic thinker and adaptable to jumping in to solve issues and drive solutions across the business.


Communications strategy and development: Develop the internal and external communications platform and agenda reflecting the vision and thought leadership, business strategy and organizational leadership for the Experiences + Devices Executive Vice President. Develop and manage a communications calendar for internal and external communications engagements, including reviewing and evaluating communications requests and opportunities, gathering input from key stakeholders, and preparing talking points, briefs, and collateral, as needed.

Creative storytelling: Develop engaging communications across numerous content mediums and forms, including speeches, emails, briefing documents, Q&As, and video scripts Produce content for internal communications for the E+D organization, including Teams channel & external social media channels.

E+D Communications Community Leadership: help bring together and build a culture and team of extended communications leads within E+D that allows our employees to bring their best every day for our customers, company, and each other.

We are looking for someone who is phenomenal at cross-team collaboration with a history of solving tough problems in complex environments; as well as someone who can demonstrate strong influence and impact skills. This role requires solid business acumen and deep analytical skills to be successful.


This is the role for a communications professional with deep domain expertise demonstrated in practice and with a proven track record of driving communications results that are aligned to business priorities. We are looking for someone who is passionate about Microsoft's purpose and culture, is known as a great collaborator and thrives in a team that believes in "better together." This is the role for someone who is grounded in a Growth Mindset, is open to new ideas and perspectives, has a passion for learning and is a champion of diversity and inclusion.

More specific qualifications and attributes are:

  • 6+ years in marketing or communications with a strong marcomm operation and production experience.
  • BA/BS in Journalism, Marketing, Communications, Business, or related field OR equivalent.
  • Strong collaboration skills – flexibility, proactiveness, teamwork, and ability to work in a fast-paced environment is a must.
  • High capacity for multitasking and project management skills, able to manage multiple, high-stakes projects and deliverables simultaneously across workgroups and stakeholders.
  • Self-directed with great initiative and sense of ownership.
  • Demonstrated ability to synthesize the complex - able to take multiple, complicated, disparate inputs from a variety of materials, evidence, and long form messaging and transform it into simple, clear, succinct, elegant, and compelling communication work products like talking points, Q&A, social content, and similar.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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