Senior PM Manager

Last updated 2 days ago
Location:Washington, District of Columbia
Job Type:Full Time

The FastTrack team is looking for a manager to lead a team of Modern Workplace Architects (MWAs) that specialize in helping Federal enterprise customers deploy the Microsoft 365 suite aligned by three Modern Workplace solution areas: (1) Secure Remote Work to improve productivity (2) Security and Compliance and (3) Modern Management. In partnership with the Microsoft field sales and services teams (STU, ATU, M&O, Services), this role helps customers transform their business and IT environments through adoption and usage of Microsoft 365.

  • Required to live Washington DC or vicinity
  • Required to hold Top Secret clearance

Responsibilities

The successful candidate will lead a team of Modern Workplace Architects and work closely with Federal enterprise customers to provide technical deployment guidance and best practices, design their migration and upgrade plans, overcome hesitancy and delay and gain commitment from the customer to move forward with those plans. They will then ensure FastTrack scale resources and Partners deliver that plan with the customer and resolve any escalations or delays. They will be the FastTrack point of contact for their assigned Sales Area coordinating FastTrack resources with the field, ensuring FastTrack readiness, and providing a central escalation point for their Area.

This role will be measured based on building and leading an inclusive high performance team, cross team collaboration and achieving FY21 adoption and revenue targets of Microsoft 365 services. The Modern Workplace Architect Manager will also champion the vision and strategy for Microsoft 365 and the FastTrack Center consistently engaging with customers, partners and field personnel to ensure accelerated deployment, revenue growth and transformation.   

Qualifications

This role requires strong leadership and people management skills, strategic and critical thinking as well as technical expertise on Microsoft 365 deployment and products. Successful candidates must be great people managers with a demonstrated ability to build diverse and inclusive teams, generate positive energy, create clarity, deliver results and demonstrate outstanding cross-group collaboration.  This role also requires experience in dealing with both technical and business senior leaders, understanding professional services statements of work and what’s in and out of scope for the FastTrack Center.

  • Required to live Washington DC or vicinity
  • Required to hold Top Secret clearance
  • Leadership and people management experience with the ability to effectively manage a geographically dispersed team
  • Ability to explain Modern Workplace technical vision, roadmap and key solutions
  • Great customer facing skills including the ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communications
  • Proven track record delivering on team revenue or usage targets
  • Ability to coach and collaborate effectively with field and product teams to ensure customer success
  • Microsoft 365 Planning and Deployment Experience with Federal Enterprise customers
  • Expertise and ability to explain key solutions and technical architectures in Microsoft 365 and associated technologies
  • Superior communication and consultation skills
  • Travel up to 50%
  • Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
  • Knowledge of how to work with Microsoft Field teams and Partners in landing the Microsoft 365 platform with customers
  • Knowledge of scoping Microsoft 365 deployments and the FastTrack benefit
  • 10+ years of professional experience as a manager or senior technical resource with regular Federal customer interactions
  • Bachelor or advanced degree in engineering or computer science or 10 years equivalent work experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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