Sr. Software Engineer

Last updated 7 days ago
Location:Redmond, Washington
Job Type:Full Time

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture embraces a growth mindset, inspires excellence, and encourages teams and leaders to bring their best each day. As a result, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. 

The Intelligent Conversation and Communications Cloud (IC3) powers billions of real-time customer conversations in products across the Microsoft ecosystem (including Skype, Teams, and Dynamics) and third-party apps and experiences through Azure Communication Services. Our services are the foundation for reliable and high-quality audio/video calling, meeting, and messaging scenarios on desktop, mobile, web, and embedded endpoints. IC3’s mission is to make conversations more intelligent, creating best-in-class productivity tools for the modern workplace with the promise that every call, meeting, or chat makes the next one better. 

The Team:

In this role, you will own the Dev components of our DevOps organization, including release, approval, and deployment elements of the organization’s CI/CD pipeline. As a team, we have embraced microservices, not only as an engineering principle but also as a culture.  We own our quality, when we deploy/enable features, how we architect our service, and we own fixing the issues impacting our customers (DevOps model).  Our team has a rich collaborative style, getting lots of feedback and helping with “gotchas,” before a line of code is even written.  While there’s definitely a lot of work to be done in our services, our organization highly values work-life balance, and it’s reflected in our culture.

Our team is looking for passionate, self-motivated engineers with experience in microservices who want to build tooling, processes, automation, and engineering infrastructure to empower IC3 developers across the globe to build reliable tools and mechanisms that will propel our services forward as we continue to grow our customer base.

Responsibilities

Responsibilities

Senior Software Engineer

We are looking for a candidate who is passionate about designing and building high quality reliable Cloud Services.  As an engineer in our team, you’ll be working on changes to one or more services to meet the growing needs of Microsoft first party and second party solutions. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature.  In short, you will truly own your feature from start to finish. As a leader in our team, you will be responsible for driving best practices and mentoring junior engineers.

Key responsibilities

  • Design and develop large scale distributed software services and solutions.
  • Adhere to and drive modern software engineering practices through design and code reviews.
  • System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions.
  • Develop “best-in-class” engineering for our services by ensuring that the services and the components are: well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.
  • Improve test coverage for services, organize and implement integration tests, and resolve problem areas. Confident and articulate in expressing ideas to diverse audiences with varying responsibilities and concerns
  • Comfort working with partners across multiple geographies and time zones
  • Effective communication and collaboration skills
  • Demonstrated ability to deal with ambiguity and prioritize issues independently
  • Self-motivated with a strong drive for cross-team and cross-organization collaboration
  • Ability to synthesize information from various sources and summarize it for others
  • Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.
  • Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users.
  • Focus on customer/partner needs through a data driven approach.

Qualifications

Qualifications

Essential qualifications

  • BS or MS degree in Computer Science or Engineering OR equivalent years of work experience.
  • 5+ years of software design and development experience with backend services.
  • 5+ years hands on experience in any Object Oriented coding language such as C++, C#, Java or Python.

Preferred qualifications

  • Ability to communicate technical details clearly across organizational boundaries.
  • Experience in DevOps to maintain live services and\or application frameworks.
  • Cloud and services experience, with Azure cloud experience highly desirable.
  • Excellent analytical skills with systematic and structured approach to software design
  • Passion for building highly scalable, highly reliable services
  • Experience with or exposure to Agile and iterative development processes.

Interpersonal skills

  • Growth Mindset with a desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery, learn from criticism and find lessons and inspiration in the success of others.
  • Help to create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, a Confident and articulate in expressing ideas to diverse audiences with varying responsibilities and concerns
  • Comfort working with partners across multiple geographies and time zones
  • Effective communication and collaboration skills
  • Demonstrated ability to deal with ambiguity and prioritize issues independently
  • Self-motivated with a strong drive for cross-team and cross-organization collaboration
  • Ability to synthesize information from various sources and summarize it for others
  • Confident and articulate in expressing ideas to a mixed audience with varying views and challenges.
  • A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations.
  • Comfort working with partners across multiple geographies and time zones
  • Demonstrated ability to deal with ambiguity and prioritize issues independently
  • Self-motivated with a strong drive for cross-team and cross-organization collaboration
  • Ability to synthesize information from various sources and summarize it for others

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.