Product Launch Program Manager

Last updated one month ago
Location:Redmond, Washington
Job Type:Full Time

Product Launch Program Manager, Microsoft Stores Category Management

Technology enhances your life - your job should too. We firmly believe this within the Microsoft Stores organization. We are the face of Microsoft’s cutting-edge devices and services, designed to provide customers - consumer and commercial - with world-class products and experiences.

The Microsoft Store has become one of the largest worldwide retailers of Microsoft products and is poised for significant growth in the next five years. To fuel our continued growth, we are seeking a Product Launch Program Manager who will be responsible for overall project management support of omni-channel launches of critical products. Project management efforts will encompass communications, stakeholder alignment, milestones, issue and risk tracking. This is high visibility, high impact role that is critical to ensuring flawlessly executed and successful launches.

If you are a proven program leader, enjoy wrangling complex initiatives to successful outcomes, and thrive in highly collaborative, fast-paced and customer-obsessed environment, then the Microsoft Stores Category Management Team is the right place for you!

What our team offers:

At the core, we are a customer-focused team that actively encourages a diverse & inclusive culture. We are respectful, collaborative, accountable and approach work with a fun, positive attitude. The right candidate can expect to have opportunities for career growth and development while driving significant impact and influence across a broad group of stakeholders and partner teams.

What I will do for you:

  • Empower you with the opportunity to gain new experiences and improve upon your strengths.
  • Support who you are as your authentic self.
  • Make your continuous learning and career development a consistent priority.
  • Champion your successes at every level of our leadership.

How you could make an impact:

  • Manage complex end-to-end processes to deliver customer experiences consistently, reliably and with attention to detail.
  • Assess, propose, and implement innovative ideas to drive excellence in execution and process improvement.
  • Build strong relationships across diverse set of organizations as you achieve project deliverables, establish best practices, and deliver results against success criteria.



  • Manage and coordinate all workstream action items, milestones, issue and risk mitigations to achieve measure project and initiative objectives.
  • Ensure all compliance standards are consistently met.
  • Streamline process and communications related to launches and drive cross-functional stakeholder alignment.
  • Establish and drive clarity of plan of record, oversee and enforce change management process.
  • Manage rhythm of the business communications and reporting.


Minimum Qualifications:

  • 3+ years of program management, e-commerce, business operations or other related and relevant experience
  • Demonstrated ability to drive impact individually and through cross-group collaboration
  • Successfully able to navigate and drive results in highly matrixed environment
  • Demonstrated project management skills coordinating deliverables across several stakeholders and organizations
  • High level of organization, strong attention to detail

Preferred Experience and Skills:

  • Solid relationship, communication skills for working at senior managers and individual contributor groups.
  • Executive presence and business maturity suitable to engaging with senior leadership.
  • Excellent analytical, problem solving and decision-making skills.
  • Proven determination and work ethic.
  • Track record of driving results with integrity.
  • Excellent analytical, problem solving and decision-making skills.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.