Senior Program Manager, Globalization and Typography Standards

Last updated 16 days ago
Location:Redmond, Washington
Job Type:Full Time

Microsoft has had a long-standing commitment to participation in standards organizations that reach many facets of the information technology industry, including software globalization and typography. Microsoft has been a long-standing key contributor and implementer of the Unicode Standard (and its international equivalent, ISO/IEC 10646). This effort goes back to 1990 as part of our early on-going efforts in fonts, and typography and globalization standards. Additionally, Microsoft provided the OpenType technology as part of the ISO/IEC 14496-22, Open Font Format. This standards work has manifested itself in globalization functionality shipping around the world.

Microsoft also has a long history of delivering fonts and typography that provides a better on-screen reading experience. From working with Monotype on the creation of early Unicode™ fonts Times New Roman™ and Arial™—the first outline fonts instructed for on-screen display— to Verdana and Georgia, which were designed by scratch for Microsoft by Matthew Carter for the best possible reading experience. Even Comic Sans MS is recognized for its quality as an on-screen typeface. Microsoft developed OpenType and the OpenType layout technology that brings the potential of high-quality typography to languages throughout the world. More recently, Microsoft brought together platform and font tools providers to develop OpenType Font Variations.

We are looking for an experienced technology industry professional as part of the Corporate Standards Group based in Redmond, WA in the United States. The role will include participation in international standards organizations. The individual who will be successful in this role will work with clarity, credibility and leadership on a complex set of issues with a wide range of stakeholders. The job will also involve some degree of public policy, intellectual property strategy, and business strategy. Furthermore, it is essential that anyone in this role have a deep understanding of what Microsoft’s customers and partners need from our technologies, knowledge of font technologies and typography, and an exceptional ability to build alliances. The skills necessary to effectively represent the company’s positions in both written and verbal mediums will also be critical. The individual in this role will be expected to work effectively across organizational and geographic boundaries both within Microsoft as well as externally.


  • Collaborate with engineering teams across the company to develop a clear Microsoft point of view on what Unicode and OpenType delivers. Communicate Unicode and OpenType proposals and impacts to Microsoft engineering stacks with clarity, and in a language understood by engineers
  • Drive specific engineering requirements that emerge from related standards areas, e.g. China’s GB18030 encoding standard, both in the Unicode Technical Committee (UTC), and across the engineering teams to ensure Microsoft’s businesses are not disrupted
  • Coordinate with engineering teams across the company who engage with related standards committees, or consume related open-source projects (i.e., International Components for Unicode) and provide support and direction
  • Establish Microsoft’s reputation in the Unicode and OpenType committees by participating, sharing knowledge, and owning responsibilities that are distributed amongst the committee members
  • Formulate Microsoft’s requirements to the Unicode, OpenType and related standards, and effectively represent the company in industry engagements. This requires navigating competing requirements among Consortium member organizations to assure Microsoft’s requirements are clearly articulated
  • Field inquiries from industry stakeholders in the global community as a public-facing Microsoft representative, redirecting to appropriate channels as needed for response
  • Collaborate with internal stakeholders who are working in Unicode’s (UTC, CLDR, ICU) and OpenType’s committees, and lead the internationalization vision for Microsoft
  • Post-COVID, this role will require significant domestic and international travel (roughly 25% time). The person in this role will be expected to travel as required to cover meetings for standards organizations, speaking engagements, and conferences


  • Bachelor’s degree or equivalent is required, graduate degree in linguistics strongly preferred
  • Expertise implementing globalization (internationalization) technologies, including (but not limited to) areas such as: Unicode enablement, text shaping, OpenType Layout Services, International Components for Unicode
  • Proven technology leadership on standards setting issues is required
  • Solid ability to learn new and complex technologies
  • In-depth knowledge of the standards process and standards governance, and a clear understanding of how legal, political, and business environments affect standardization decisions
  • Excellent communicator with exceptional interpersonal skills
  • Exemplary attention to detail, strong project management skills, exceptional political and diplomatic skills and the ability to cultivate relationships with key stakeholders both internally and externally  
  • Excellent written and verbal skills

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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