Service Engineer

Last updated 11 days ago
Location:Redmond, Washington
Job Type:Full Time

To delight customers in a Cloud First world, Microsoft delivers highly available online services with cutting edge features and innovative functionality lighting up on a regular basis. Quality of service (QoS) is paramount as we continue to make deep investment in Microsoft Azure and its expanding customer base who rely on our services to run their diverse businesses. Availability, reliability, and performance are all key differentiators that customers demand and expect in cloud services when choosing a provider.

Azure has one of the largest storage services on the planet, holding Exabytes of data and files not just for our 3rd party customers, but also many of Microsoft’s own services from OneDrive through Xbox. Managing storage capacity lifecycle and service growth from ensuring scale units are utilized effectively through to decommissioning.

As a SE on the Azure Storage team you’ll work on varied tasks and projects to solve complex and challenging problems - improving automation for servicing hardware repairs, automation to patch, runners for service health heartbeat and developing new services to accommodate our ever-changing platform.

Azure storage is a fast-paced team that just like to get stuff done. You will work with smart people who care deeply about creating a fun and supportive workplace, and you will have an incredible opportunity to learn and grow.


  • Effectively collaborate across Azure/C&E/first party teams supporting Azure Storage Service.
  • Apply data mining and statistics to measure and understand the system impact on user experience and Quality of Service.
  • Research, architect, develop and deliver automation solutions in an agile development environment.
  • Experience with server hardware implementations and diagnostics.


Basic Qualifications:

  • 2years of industry software or service engineering experience
  • 2 years of programming experience in Powershell OR Python OR C# OR other programing language
  • Knowledge of server hardware implementation, diagnostics, and testing

Preferred Qualifications:

  • Curiosity and willingness to ask questions
  • Love the next problem, the next experiment, the next partner
  • Have a deep desire to work collaboratively, solve problems with groups, find win/win solutions and celebrate successes
  • Experience with distributed systems
  • Get excited by the challenge of hard technical problems
  • Prior experience in Cloud service offering is a strong plus

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.