Senior Director, Trade

Last updated 8 days ago
Location:Atlanta, Georgia, Houston, Texas, Irving, Texas, Redmond, Washington, Reston, Virginia
Job Type:Full Time

The Trade Compliance team preserves, creates, and enables international market access for products, software, technology, and services by providing oversight, guidance and requirements associated with cross-border movements. The team owns and manages export control and customs processes, ensuring compliance with all applications laws and regulations and provides import/export subject matter expertise internally and externally. In this role, you’re responsible for advising on Global technologies related to Microsoft, including but not limited to Microsoft 365, Dynamics, Power Platform, Office, Bing, SQL Server, Windows Server, Azure, Office 365, XBOX Live, LinkedIn, Surface PCs, tablets, gaming devices, and HoloLens.

This is a leadership position, leading the team for economic sanctions, customs, and export controls. The Senior Director of Trade is responsible for the development and implementation of trade and audit strategies to minimize Microsoft’s overall trade liability and risks while improving operations. The Sr Director provides strategic direction to the team on trade strategy, tools, infrastructure, and resources. Scalable solutions that can be automated. Manages complex, high-risk projects, and programs with direct impact on the success of key company strategies. Partners and collaborates closely with the Trade Legal team. Interfaces with internal and external customers, government officials, and legal teams to facilitate and update trade policy matters.

The successful candidate will bring the following qualities: excellent technical acumen in global trade compliance; strong commitment to cross-collaboration, and customer focus to enable business solutions. Strong people management and leadership skills. Ability to attract and develop diverse talent.


Key Responsibilities:

  • Proactive identification and mitigation of Trade risks
  • Assume responsibility for the management and direction of all import/export compliance activities to Microsoft
  • Manage global trade controls and importing/customs issues, standards, and processes, including with respect to the Export Administration and International Traffic in Arms Regulations, Office of Foreign Assets Controls; Military and other government agency requirements, and non-US governments globally; work to develop and advise the business on strategies that enhance business opportunities while ensuring regulatory compliance
  • Manage a team of Trade Compliance professionals responsible for export and import licenses, commodity classification, import and export compliance including International Traffic in Arms Regulation (ITAR), sanctions and screening
  • Partner with Legal in managing Trade risk providing Trade guidance in support of Microsoft business initiatives and operations
  • Manage and obtain rulings and licenses on behalf of business from appropriate United States Government regulatory agencies, as required to comply with all applicable trade requirements globally
  • Provide consultation, communications, and awareness to stakeholders in various business functions in order to ensure the compliant, efficient, and cost-effective cross-border compliance
  • Ensure Microsoft is compliant with all import and export regulatory requirements, including obtaining licenses and government approvals
  • Continuously assess the trade regulatory landscape and align trade team resources accordingly for optimum effectiveness.
  • Drive inclusion by proactively listening to diverse perspectives to better understand Microsoft's business for optimal outcomes
  • Based on assessment findings this role will manage/support root cause analysis supporting a resolution of compliance issues and ensure ownership and timely completion of Compliance-related corrective actions



  • Degree in Business Administration, Law, International Business, Computer Science or related field.
  • 10+ years of corporate, trade, or SC experience (Preferred: Minimum of 20 years of corporate, trade, or supply chain experience)
  • Minimum of 5 years of experience of practical day to day work experience applying ITAR and EAR regulations to international program activities.
  • Minimum of 5 years of people management experience.
  • Certification with ECTI (similar export certification program) or equivalent OR in-country professional trade certifications or licenses.
  • Experience with DoD Supply Chain Risk Management (SCRM) compliance and acquisition standards.
  • Strong trade technical knowledge of US export control laws, regulations with analytical, and organizational skills.
  • Leadership skills with an ability to juggle multiple tasks and inspire others to perform in a fast-moving environment.
  • Detail-oriented, organized, and able to deliver on tight timelines.
  • Excellent oral and written communication skills.
  • Ability to influence for impact.
  • Highly motivated and able to work in a fast-paced environment.
  • Drive for results.
  • Leads groups in scoping problems by identifying key issues, inputs, stakeholders, and outcomes.
  • Applies a broad business and functional knowledge base to develop insightful solutions to complex problems.
  • Demonstrates conviction in his or her own decisions.
  • This position requires access to export-controlled commodities, technical data, technology, software, and services governed by the International Traffic in Arms Regulations (ITAR). Due to contractual limitations and ITAR obligations associated with this role, U.S. citizenship, U.S. legal permanent resident status, or protected person status under 8 U.S.C. § 1324b(a)(3) is required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.