Senior Design Researcher

Last updated 16 days ago
Location:Redmond, Washington
Job Type:Full Time

The Windows + Devices Design and Research Studio is looking for an experienced Senior UX Researcher to be part of a product making team creating experiences that empower more than 1 billion Windows customers around the world. As part of a multidisciplinary team, you will be responsible for working alongside design and product owners to bring a human-centered and data-driven approach to innovate and simplify complex problems into compelling customer driven solutions. If you are passionate about empowering consumers and making a difference in the lives of billions of customers, this is a great opportunity to have impact and influence in a leading product area and critical focus area for Microsoft. Joining our team means you’ll be part of a highly collaborative and supportive group of diverse researchers who work in a way to bring out the best in each other and deliver product impact.

Responsibilities

This is an exciting opportunityifyou’reamotivatedstrategic thinker who enjoys looking at holistic landscapes and relationships between products.In this role,you'llbe responsible for understanding the pressing questions and success criteria which allow us to innovate and driveWindowsforward, while employingdiversemethodologies to deliver insights to address those questions.You’ll apply yourdeepresearch experience across the product cycleto:develop understanding of customer needs and gaps, unpack user journeys, support benchmarking and scenario/feature validation,uncover usability and UX issues,and help developacustomer-centric culture.Ifyouwant to be part ofteambuilding human-centered productsanddriving a data and customer-driven culturethis is the role for you.

Qualifications

Skills that will help make this role successful:

  • 5-7years in user experience research, design research, product research or equivalent
  • A Master’s degree in HCI, ethnography, cognitive or experimental psychology, sociology, business planning OR a BA/BS in one of the above fields with significant academic or industry experience
  • Experienceworkingwith data science is a plusbut notrequired
  • A broad and practical range of executable research methodologies – both qualitative and quantitative,remote and in-person
  • A strong and demonstrable history of research planning and execution with measurable impact on product success criteria
  • Committed to creating inclusive experiencesand working in a manner that demonstrates respect for diversity andequality
  • Ability to evoke empathy, understanding, and a shared visionacross all levels of the organizationthroughstrong communication andstorytellingskillsthat bring focus to ourusers
  • Anentrepreneurialspirit with a willingnessto frame and define existing/emerging opportunity spaces and success criteriainsometimes ambiguousspaces
  • Proven track record ofproviding evidence-based recommendations for business and customersuccess
  • Strong communication and collaborative skills
  • Self-motivated and proactivein the way youwork
  • Passionate about creating new, innovative, and ground-breaking userexperiences
  • Experience withconsumer-focused user research and/or software experiences are aplus, but notnecessary

Note: This is a full-time position and requires the candidate to work from Redmond, WA.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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