Sales Engineer

Last updated an hour ago
Location:San Jose, California
Job Type:Full Time

Who We Are

Samsara, founded in 2015, is a leader in Industrial IoT and our mission is to increase the efficiency, safety, and sustainability of the operations that power our economy. Our solutions combine hardware and software to bring real-time visibility, analytics, and AI to operations across various industries. Samsara’s fast-growing team is headquartered in San Francisco, with offices in San Jose, Atlanta, and London. Our team has raised $930M from Andreessen Horowitz, General Catalyst, Tiger Global, Dragoneer, AllianceBernstein Holding LP, Franklin Templeton, General Atlantic, Sands Capital Management and Warburg Pincus LLC.

At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

About the role:

As a Sales Engineer at Samsara, you’ll be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.

In this role, you will:

  • Partner with sales executives to plan and execute on strategic deals in complex sales cycles
  • Successfully match customer pains and requirements to proposed solutions
  • Work in multiple levels of the technology stack
  • Participate in IoT hardware deployment and installation with customers
  • Setup and configure SaaS dashboard per customer requirements
  • Deal heavily with mobile device management strategies and present the Samsara mobile app
  • Create Custom reporting and integrations via our API (Python and Javascript SDKs available)
  • Champion and embed Samsara’s cultural principles (Obsess Over the Customer, Build for the Long Term, Growth Mindset) with every interaction as we scale globally and across new offices

Minimum requirements for this role:

  • 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
  • Previous hands-on experience with customer evaluations and deployments
  • Basic understanding of electrical and diagnostic systems
  • Hands on experience and interest in working with one or more of the following: vehicles, machinery, robotics, or any other electrical systems
  • Experience with the following concepts: cloud software, networking, automation and control systems

Preferred requirements for this role:

  • MS in Electrical Engineering, Computer Science, or related discipline
  • Consistent track record selling complex technical solutions
  • Understanding of vehicle diagnostic systems, including CAN bus and/or ECM data transfer
  • Work experience in software development using Java and/or Python, or related language
  • Work experience building solutions leveraging Open APIs

Benefits

Working at Samsara has its perks: for all full-time global employees, we provide private medical and dental insurance plus growth and development opportunities, as well as regular virtual team and company events. In the US we offer flexible vacation time, EMEA employees receive 25 vacation days plus national bank holidays. Post-COVID we’ll be back in our global offices with numerous in-office perks.

Regarding COVID-19

With the spread of COVID-19, Samsara's global offices will remain closed until further notice with the exception of employees that require access to hardware and lab equipment.

Our primary concern is for the health and well-being of our employees as well as candidates. We have transitioned all interviews and onboarding to be conducted virtually via Zoom video conferencing. Employees are also able to work from countries and states where Samsara is a registered entity through June 2021, full list of locations here. All employees are expected to return to our offices when they reopen with the exception of field-based and fully remote roles.

If you have any questions or concerns before applying, feel free to contact us at jobs@samsara.com.