Sr S&OP Manager

Last updated 15 days ago
Location:Redmond, Washington
Job Type:Full Time

Do you want to be part of a dynamic organization that helps to enable the continued growth of a multi-billion dollar business? Microsoft’s consumer and commercial products are in high demand globally, and we continue to innovate with our Surface, HUB and Mixed Reality lines of business. If you are a highly motivated individual who is eager to make an impact and understands how to scale operations, we have a superb and challenging role for you.

The Devices Supply Chain organization at Microsoft is seeking a Sales and Operations Planning (S&OP) Senior Manager. The S&OP Manager leads a cross functional business process that contains sales and marketing teams, channel partners, development, NPI teams, finance and operations teams to drive end to end business management. .

Key activities for this role include:

  • Drive business decisions at the right time to support growth and optimize portfolio P&L throughout product lifecycle​
  • Leading the S&OP business ROB, including building content and driving weekly and monthly executive meetings
  • Partner with key stakeholders to identify opportunities and risk to product transitions, run business metrics and follow up on S&OP commitments and actions.
  • Drives the Executive SOP meetings by providing content and clear messaging for decision-making and alignment on the long-termbusiness priorities.

The role has a significant impact in driving business growth & profitability by providing world class operational support.


  • Leads the SOP business rhythm for close alignment and collaboration with all functional stakeholders including Segment leads, Product Marketing, Finance & Supply Chain
  • Drives a holistic perspective to gather consensus on multiple points of view on future state & long-range plans
  • Drives the Executive SOP meetings by providing content and clear messaging for decision-making and alignment on the long-termbusiness priorities.
  • Develops and leads cross-functional teams in scoping problems by identifying key issues, inputs, stakeholders, and outcomes
  • Improves clarity of managing complex problems, drives alignment and influences decision-making at senior leadership levels
  • Provides proven thought leadership to identify and manage the supply chain to optimize availability and cost
  • Drive alignment of business objectives/actions across key stakeholders
  • Cascade executive strategy to functional teams
  • Build, develop, and maintain working relationships with a cross functional virtual team, facilitating proactive business management, communication, issue resolution as well as driving key decisions.
  • Lead consistent reporting structure and cadence to support the business ROB.
  • Partner with Product Line Manager and Lifecycle Manager to build and manage long range forecast signals to drive long range manufacturing signal
  • Partner with key stakeholders to identify process improvements, system enhancements, and overall resource requirements to support new products/businesses.


  • Strong knowledge of supply chain with 6- 8+yrs of relevant planning experience​, demand and supply
  • Strong critical thinking and ability to drive resolution in ambiguous situations
  • Demonstrated executive communication/presentation skills and persistent attention to detail
  • Exceptional ability to impact and influence business decisions and results where cross-boundary collaboration is required
  • Demonstrated experience driving global programs while understanding the multicultural implications of global business and processes
  • Excellent communication and interpersonal skills
  • Demonstrated ability to think strategically
  • Extremely detail- and process-oriented
  • Strong facilitation and consensus building skills.
  • Excellent financial and business acumen


  • Bachelors degree in business, supply chain, operations management, or engineering

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.