Principal Accessibility Program Manager

Last updated 14 hours ago
Location:Redmond, Washington
Job Type:Full Time

Do you want to be at the heart of Microsoft’s massive digital and cultural transformation? Are you a diehard UXer who thrives on tackling tough challenges? Are you passionate about people and want to work in a vibrant Studio where accessibility, design, and research work closely together? Then check us out!

Core Services Engineering & Operations (CSEO) builds the products and services that Microsoft runs on and our CSEO Studio team is playing a critical role by bringing together expertise in design, research, and accessibility to create experiences that empower our fellow employees to achieve more in their lives. Together with our partners, we’re raising the bar of user experience so we can all make a difference at Microsoft.

We are seeking a Principal Accessibility Program Manager to lead a team of accessibility experts who are committed to empowering CSEO product makers to create more accessible experiences for our users. Our accessibility team is responsible for establishing accessibility standards, developing and maintaining a holistic plan to increase accessibility within CSEO (including driving cultural change and accessibility training), and managing our accessibility testing and verification program. Leadingbyexampleis a critical skill for this role as well as influencing others, articulating a strong point of view, and working collaboratively with engineering partners at all levels. 


  • Manage a team ofaccessibility program managers to develop the standards, training, education, and guidancefor accessibility in CSEO
  • Define and drive people management responsibilities forsubject matter expertson your team,including being responsible for their professional growth
  • Develop and execute on strategic plansto drive accessibility, including programmatic, cultural, educational, and technicalinitiatives
  • Effectively communicateaccessibilityto peers, partners, stakeholders and executive leadership throughout the organizationto drive change at scale
  • Createan inclusiveand positive work environment/culture
  • Be a strong voiceandinfluentialleaderforaccessibilitywith your partners in CSEO and across the company, including legal teams, product teams, and accessibility leaders in other organizations


  • 5+ years’ experience in Accessibility, Diversity and Inclusion,and/orInclusive Design 
  • 10+ years’ of proven engineering Program Management or Product Development, driving efforts across multiple disciplines and teamsand/or 10+ years’ experience in Software Development, Software Development Management, or equivalent.
  • 5+ years of experience in people management and leading design teams in complex design projects
  • BA/BS or equivalent
  • Ability to developsuccessful program(s) that drive cultural, engineering, technical, and organizational change within a highly ambiguous and cross-matrixed environment
  • Innate curiosity, data driven, and ability to self-start in an ambiguous and rapidly changing startup-like environment, growth mindset
  • Good problem-solving skills and ability to think strategically and agilely
  • Demonstrated ability to work effectively across diverse functions (Engineering, Research,Design,Program Management, Data & Marketing)
  • Exceptionalwritten and verbal communication/presentation skills, with a track record of influencing stakeholders and partners at all levels

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.